Terms of use
Last updated: 10 September 2026
These Terms govern the use of the Binnacle mobile app and the associated service. By creating an account you accept them together with the Privacy policy.
This English translation is provided for convenience. In the event of any discrepancy, the Spanish version prevails.
1. Who we are
Atiran Security Group, S.L., tax ID B05369798, with registered address at Camino Sangroniz, 6, Pabellón 4H, 48150 Sondika, Registro Mercantil de Bizkaia, Tomo 6003, Folio 64, Hoja BI-76719, Inscripción 1ª, email info@binnacleapp.com (hereinafter, “the Owner” or “we”).
2. Purpose
These Terms govern the use of the Binnacle mobile app (“the App”) and the associated service. If you do not agree with them, do not use the App.
3. Requirements
- Be over 18 and use the App for professional or business purposes.
- Provide accurate information and keep your password confidential. You are responsible for the activity on your account.
4. Binnacle Premium subscription
- The App requires an auto-renewing subscription (“Binnacle Premium”) available as a monthly (€14.99) or annual (€149.99) plan, taxes included. The current prices are always shown in the App before you buy.
- Trial period: during the launch promotion, the first 300 new subscribers get two weeks free. When it ends, the subscription is charged automatically unless you cancel at least 24 hours before the end of the trial period. Any unused portion of the trial is forfeited when you purchase a subscription.
- Billing and renewal: the amount is charged to your App Store or Google Play account when you confirm the purchase and at each renewal, within the 24 hours before the end of the period, at the same price unless we notify you of a change in advance.
- Cancellation: you can cancel at any time from the subscription settings of your App Store or Google Play account (in the App: Settings → Manage subscription). Cancellation takes effect at the end of the period already paid; partial periods are not refunded.
- Merchant and right of withdrawal: the purchase is made through Apple or Google, who act as sellers of the subscription, issue the invoice and handle refunds and the right of withdrawal in accordance with their terms and applicable consumer law.
- Price changes: we will notify you in advance through the store; if you do not accept, you can cancel before the change applies.
5. Permitted use
You may not use the App for unlawful purposes, attempt to access other users’ data, reverse engineer it, resell the service or deliberately overload it. We may suspend accounts that breach these Terms.
6. Your content and your customers’ data
- The data you enter (orders, amounts, customers, technicians, providers, notes) is yours. You grant us the licence needed to store and process it for the sole purpose of providing you with the service.
- Data processing agreement (art. 28 GDPR). With respect to the personal data of your customers and technicians that you enter, you are the controller and the Owner is the processor. The Owner: (a) will process that data only to provide the service and in accordance with your instructions; (b) guarantees the confidentiality of its staff; (c) applies appropriate security measures (encryption in transit, per-user access control); (d) uses the sub-processors listed in the Privacy policy (Supabase, Google Cloud, RevenueCat) and will inform you of changes; (e) will assist you in responding to data subjects’ rights and in meeting your obligations; (f) will delete the data when the service ends or you delete your account, unless retention is legally required; (g) will make available the information needed to demonstrate compliance. You warrant that you have a legal basis for processing that data.
- Voice feature: the audio you dictate is sent to Google Cloud (Vertex AI) to be interpreted and we do not store it. The interpretation may contain errors; always review the data before saving it.
7. Tax figures
The VAT, income tax and profit figures shown in the App are indicative and are based on the percentages you configure. They do not constitute tax advice and are not valid for official filings. Consult your accountant.
8. Availability and changes
We aim to keep the App continuously available, but there may be interruptions due to maintenance, third-party failures or force majeure. We may update the App and require the update to keep using it. We may amend these Terms with reasonable advance notice; continued use after the notice constitutes acceptance.
9. Account deletion
You can delete your account at any time from Settings → Account → Delete account, or by requesting it at https://binnacleapp.com/delete-account. Your account and all your data are deleted immediately and irreversibly. Deleting the account does not cancel the subscription: cancel it first from the store.
10. Intellectual property
The App, its code, design and trademarks belong to the Owner or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the App on your devices in accordance with these Terms and the terms of the store you download it from.
11. Liability
To the extent permitted by law, the Owner is not liable for indirect damages or for losses arising from errors in the data entered or interpreted by voice, from the unavailability of third parties or from use of the App contrary to these Terms. Nothing in these Terms limits the rights granted to you by consumer law where applicable.
12. Governing law and jurisdiction
These Terms are governed by Spanish law. For any dispute, the parties submit to the courts of Vizcaya, unless the law provides for another jurisdiction. If you are a consumer you may also use the European online dispute resolution platform.